Customwritings.com makes a good first impression. A clean and well-structured website, some positive reviews from customers, and a pop-up window suggesting we take advantage of their offer and get one page written for free. To be honest, we thought that writing this Customwritings.com review would be easy because this assignment help service seemed to be great.
Well, after ordering a research paper from them, we found something that no one would want to submit to their professor. Read below to know more.
Writing Services Offered
Customwritings.com has three major menu sections when it comes to services.
The first one is called Academic Writing and it’s definitely the biggest one. It features a wide range of academic works, including but not limited to essays, research papers, assignments, case studies, dissertations, creative writings, coursework, and others.
The second one is called Admission Writing and it includes writing scholarship, admission, application, and entrance essays as well as personal statement.
The third section in their menu is the so-called Additional Services encompassing a range of both academic and non-academic papers. They include summary, business plan, letter, analysis, reaction paper, academic ghostwriting, reflection paper, lab report, and MBA assignments.
In our experience, an online assignment service should operate a workforce of at least 300 writers to be able to handle all requests from customers. According to Customwritings.com, their writers come from a few English-speaking countries, including the US, UK, Australia, and Canada.
Pricing and Discounts
Most of the prices listed at Customwritings.com are about the average in the industry.
Here are the prices for the undergraduate quality essay (one page, deadline/price):
- 14 days: $14
- 5 days: $22
- 8 hours: $36.
The prices go a bit higher for the graduate level (one page, deadline/price):
- 14 days: $24
- 5 days: $28
- 8 hours: $47
According to our comparison to other assignment help services, the prices for the graduate quality at Custom Writings were a bit higher.
As for the discounts, in addition to the abovementioned offer where you can get one page written for free, we weren’t able to find such common ones as first-time customer discount. That was a bit disappointing because about 95 percent of all online assignment help services we’ve reviewed – and there was a lot – had that feature.
Well, the list of guarantees that Custom Writings provides for the customers included confidentiality, authenticity, money back, and round-the-clock customer support. That’s a good offer if you ask us. The company also allows to apply for unlimited revisions as long as the revision demands don’t change with each request.
Paper Quality
To test the quality of the papers for this Customwritings.com review, we decided to order 3-page research on the role of nurses in meeting hypertension patients’ nutrition and hydration needs. This is pretty straightforward work for someone knowledgeable with the subject, as we found after analyzing a bunch of peer-reviewed articles and healthcare books. In the ordering form, we clicked on “ENL” to have it completed by a native speaker (it was the first time we’ve done that, by the way).
Well, remember we talked about something that we found that you wouldn’t want to give to your professor? Well, the thing we found was plagiarism! When we checked the paper we received on our email from Custom Writings, we found that about 20 percent of it was unoriginal.
The main reason for this was the fact that the writer used a few definitions – including “hypertension,” “team-based hypertension care,” “The DASH plan,” and “Body Mass Index.” Each of the definitions was quite lengthy, at least two lines, and this may have contributed to the high plagiarism score.
On top of that, the writer made another critical mistake by not giving credit for the definition of the team-based hypertension care strategy that was copied from a book we found at Google books. We spent about 20 seconds on finding the authors of that definition, and the fact that the writer failed to do so strongly suggests a lack of professionalism.
Apart from a couple of grammar mistakes, the quality of the text met the undergraduate level, but having too many definitions taken straight from the book is simply a mistake that no experienced academic writer makes.
When we tried to get to the bottom of this, we messaged the customer support asking if the writer who completed our paper was a native English speaker and whether he had a degree in the field of healthcare. We gave them only the writer’s number and asked about the language command at first. The person named Monica said that she couldn’t reveal any of this information because their writers were “freelancers from all over the world who were tested based on the company’s test.”
That simply made no sense because we PAID for a native speaker.
While we cannot claim that our writer had no idea what they were doing, we suspect that they took a safe road by copying all the definitions because they lacked the knowledge of the subject. Besides, the statement given by Monica suggested that the writers employed by Customwritings weren’t all from English-speaking countries as promised.
Customer Support
In all of our interactions with the customer support team at Customwritings, we were satisfied with the quality and attitude we were treated with.
Conclusion
While many things about Custom Writings are positive, the fact that our paper was plagiarized because of the silly mistake and the quality assurance missed it suggests that working with them might be risky. If their plagiarism detection software couldn’t handle our paper, there’s no guarantee it won’t happen again.
So, there’s no other way for us to end this Customwritings.com review by saying that the company is unreliable.
