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Making this Custom Papers review began with a little bit of a shock. And we’re not even talking about the design of the company’s website that’s ridiculous to navigate and looks like something out of the 1990s.

As you may know, we’re used to checking customer reviews from other independent sites before making our own, so that’s what we did in this case, too. What we found was pretty unusual and, to be honest, a bit shocking. 

On one independent consumer review website, we found that people were sharing their awful Custom Papers reviews describing issues like a lack of professionalism, poor quality of paper, and useless customer support. While we’re pretty used to seeing such accounts, the responses by representatives from Custom Papers were quite frustrating. 

For example, in the one below, someone from Custom Papers replied by saying that the customer’s claims are “false and baseless.” This is a completely unprofessional approach to take, and we believe that no company should act this way.

In addition to this, many more Custom Paper reviews out there were negative. Well, our own account with this essay writing company wasn’t that different because… read below to find out.

Writing Services Offered

According to Custompapers.com, the company can help with just about any academic assignment you can get. Dissertations, speeches, essays, book reports, poetry essays, coursework, term projects, you name it – everything a student could possibly be assigned to complete. In addition to writing, the service also claims to be able to help with editing academic papers.

Pricing and Discounts

Custom Papers claims that its prices are up to 50 percent lower than competitors’, we found quite the opposite. For example, one page of a college writing delivered in 7 days costs $37.68, which is higher than the industry average. This is the price for the so-called “Good writing level,” which is the average-quality writing. If you choose the “Excellent writing level,” the price goes up to $38.43. 

While there’s no distinction by an assignment type (all of them are grouped into “Custom Writing” service), there are two writing quality levels in addition to the “College:” High School, University, Masters, and PhD. The first respective one is the cheapest – one page with a 7-day deadline costs $36.90 – and the last one is the most expensive – $40.36 for the same order. 

As for the discounts, prepare to be disappointed because Custom Papers doesn’t offer any. 

Paper Quality

We ordered a 3-page paper on history and we were very disappointed with the result. The writer was reluctant to communicate with us when we messaged him a couple of times, and he failed to follow the rubric by removing one section from the paper. However, the main problem was the paper’s quality. Here’s what we mean.

We wanted the writer to describe at least three reasons why the world remembers James Cook, a great English explorer and analyze why his contribution to science was tremendous at the time. However, the writer spent half of the paper describing the biography of Cook and how his education helped him to become a captain on multiple voyages across the globe. 

This was clearly unrelated to the main topic of the paper; besides, since the biography section took most of the word count, there was very little to spend on other sections in the rubric. We think that resulted in a decision to exclude one mandatory section by the writer.  

As a result, the paper didn’t follow the rubric and had very little discussion of the topic. 

Customer Support

Communicating with customer support during making this Custom Papers review was difficult. Every time we tried to message them via live chat we saw this.

As a result, interacting via live chat was almost useless, so we had to use email. 

Conclusion

Based on our experience making this Custom Papers review, we have to let you know about the following problems we’ve discovered:

  • There are many negative Custom Papers reviews out there, and the company openly accuses the reviewers in making false claims
  • The prices at Custom Papers are high
  • There are no discounts available, too
  • To speak with customer support members via live chat, you’ll have to wait for hours
  • The quality of the paper was poor because the writer went off-topic and failed to follow the rubric we provided.

Clearly, we don’t recommend Custompapers.com to anyone looking for quality essay writing.

Custompapers.com
5.5
Price
4.5
Quality
0
Discounts
Overall 3.3
Users (1 vote) 3.3
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